READ BEFORE SUBMITTING A TICKET:
IF YOU HAVE NOT RECIEVED YOUR LOGIN ACCESS, OR HAVE NOT BEEN UPGRADED PROPERLY, PLEASE SUBMIT A TICKET TO THE "LOG-IN & UPGRADES" ISSUE TYPE WITH YOUR RECEIPT.
NOTICE: Before submitting a support ticket PLEASE take the time to review ALL the videos turorials available that may have your answer to your question. "You can't build a model car without reading the instructions first."
Please use the form below to submit support issues. Do not email issue directly, and do not submit multiple tickets for the same issue or submit tickets to "check up" on a current ticket. Support is very busy and will try to address your question in the order it is received. Simply submit a ticket below describing your issue, and when we reply, we may ask for addition pictures or videos of the problem to further assist you.
Platform Questions - For issues about Mobifirst modules, settings, plans, and general questions. Ask about our Migrate and White-Label Plans here.
Widgets - Questions and issues about individual widgets
Log-ins & Upgrades - If you recently purchased Mobifirst or an upgrade, and can not get proper access, submit a ticket including your receipt info.
White-Label - For White-Label account owners only. If you want to learn more about our Reseller White-Label plans, Ask in "Platform Questions" for more info.
Domain / DNS - For Questions relating to buying, installing, and maintaining Domain names and DNS.
Feature Request - Can you think of a feature or ability that you would like to see in Mobifirst? Let us know here because we are constantly upgrading.
Downgrade Request - For downgrading from White-label or other plans to your previous plan.
Refund Request - Refunds only valid within 30 days of purchase. White-Label plans are non-refundable. Please include a screenshot of your receipt info.