Our Technical Support Team is dedicated to resolving platform issues related to your site* The number of support tickets received on any given day in determining a diagnosis may require a few minutes, to a number of days, in order to resolve a platform issue. If you believe you require one of our technicians to assist that's beyond the scope of standard support, please select the level of support service you require for yourself or your client's site.
NOTE: Our support team responds to tickets on a prioritized FIFO basis
*Platform issues relate to a system glitch or a corrupted file within the site
If you believe you require tier 2 technical support with one of our technicians, please select one of the Priority Support Services offered or subscribe to our Platinum Support Membership 👇🏻
